Life Operations

Policy administration related to COVID-19

Lincoln remains focused on serving our customers. In times like these, when the protection and security of the solutions we offer are needed most, Lincoln is committed to ensuring our partners can continue to conduct business, and our clients have the coverage they need.


Find the digital tools you need here.


We have temporarily adjusted several business processes for individual life insurance policyholders impacted by COVID-19. You will find these updates in our FAQ.

Frequently Asked Questions Include:
  • Customer Service
  • Premium Payments/Grace Periods
  • Policy Disbursements
  • Other Requests
  • Claims
  • Policy Administration FAQs

Go Paperless

To ensure you can easily access your client's quarterly and annual statements and VUL confirmations, we are expanding our digital access. If you aren't already accessing these online, use these simple instructions to register here today.